Guide

What pages a small business website needs

Most small business websites need fewer pages than people think, and each page has one job. Start with the four below, then add a page only when you have something real to put on it.

Home: what you do, where, and how to reach you

The Home page is an overview. It says what the business does and where, shows a photo of the place or the work, and puts the main action, such as call, book or visit, at the top. It points to the deeper pages instead of repeating them.

Services, or a menu

List what you offer in the words customers use, not the words on your invoices. Group the list if it is long. Add prices if you are happy to publish them; if they vary, say what they depend on.

About

Who runs the business, since when, and what makes it the place it is. A real photo of the team or the place does more than a paragraph of claims.

Contact, with hours and location

Address, a map link, opening hours, a phone number, and the one form or button you want people to use. On a phone, calling should take one tap. Keep this page current: wrong hours cost more customers than a plain design.

Pages to add only when you have the material

Some pages help only when there is something real on them.

  • Gallery or Work: when you have photos of real jobs, rooms or dishes.
  • Testimonials: when you have customers’ words you are allowed to quote, with their names.
  • FAQ: when customers ask the same questions by phone or message.
  • Pricing: when your prices are stable enough to publish.
  • Team: when people choose you because of who they will see.

Checklist

Your page list

  • Home, with the main action at the top
  • Services or a menu, in your customers’ words
  • About, with a real photo
  • Contact, with the address, hours, phone and a map link
  • One extra page for each thing you have real material for
  • The same name, address and phone number on every page and every listing

How GenLP handles this step

GenLP plans the pages from what the business is and what visitors should do. A business that takes bookings might get About, Services, Pricing, FAQ and Contact. Pages such as Gallery, Testimonials or Pricing are left out when it finds nothing to put on them, and Contact always closes the set. Add a page later in the editor, or ask for a one-page site if that is all you need.

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